Insights, Remote Work

Boosting Productivity in a Remote Workforce Using Process Automation

janet wellington
Feb 08, 2022
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Boosting Productivity in a Remote Workforce Using Process Automation

We all like to stay productive. Think of achieving your business objectives while making a profit at the same time. With the COVID-19 pandemic, remote and hybrid work models have become the order of the day. Globally, 16% of companies are fully remote while 62% of workers claim to work remotely on different occasions. While workers will vote in favor of remote work, employers are also able to save costs in running a business with the rise of remote workers/ 

Since employees are no longer under a single roof, monitoring and ensuring productivity may become a challenge. Having many to-do lists may seem like much work but ineffective work. How then can your business resolve this challenge? Process automation is here to save the day!

Meaning of Process Automation

Process automation is the usage of technology in accomplishing repetitive and recurring processes in a business. Process automation makes manual tasks easier. That’s pretty it. But here’s what it looks like; automating an action minimizes human efforts in attaining certain results. 

Research has shown that one-third of the activities in 60% of regular jobs can be automated. Automation processes and software enable your employees to reduce the time spent on repetitive tasks. This will allow them to focus on tasks that actually require that expertise and knowledge. 

How Process Automation Boosts Productivity

1. Workflow Automation for HR Professionals

Onboarding new sets of employees to your organization remotely requires recurring and repetitive tasks. Rather than have your HR team working repeatedly on processes like job postings, tracking performance, screening of candidates, and offboarding of employees, process automation makes it easier.

Creating a central database where employees’ data can be stored improves how HR professionals are efficient at screening, hiring, and training. For example, leave requests and payroll systems can be handled in a centralized system, reducing the workload on HR professionals.

2. Relieving the Workload on IT staff

When the pandemic began, the IT departments of companies had to step in to set up other employees in their home offices. This meant that these workers had a new role added to their sleeves. While they might be busy, they are not directly contributing to bringing up ideas that would strategically move the company forward. 

With automation processes, IT teams do not need to attend to several demands in person. Rather than have employees wait and be delayed, robotic process automation can be set up to provide prompt responses to popular issues and thus boosting the productivity of the workforce. Robots will take in data from employees, aggregate the data, and then decipher the situation through Artificial Intelligence. While the human factor might still be needed, the process would have become faster. 

As a result, IT teams no longer have to be stuck in handling complaints and demands but can drive key changes that will transform the company digitally. 

3. Process Automation for Maintaining Project Flow

While your team worked physically, it was easy to pull all employees into a single room and discuss a pending project. Better still, employees can reach out to one another over the shoulder to discuss work. However, this is still possible with videoconferencing and chat tools. But, it’s easy to overlook chats, gestures cannot be read into chats, neither are video conferences easy and convenient to hold. 

Process automation like automated record keeping, having a digital filing system, and a centralized database accessible to employees can help work faster without bottlenecks. Thus, the speed at which tasks are completed is faster and employees can save time on other tasks.

4. Process automation for daily operations

Rather than have employees attend to certain operations manually, tasks like invoice processing and testing of software work better with automated processes. For example, an employee might take hours to perform a task while an automated process costs some minutes. What more? Mistakes are reduced and more accurate results are attained. This will lead to much more work being accomplished and thus improving employee productivity. 

The Ultimate Benefit of Process Automation

Automation gives clarity

Before your business can automate any process whether it’s employee onboarding or purchase orders, you need to know the tasks that need to be done. Also, you’ll have to identify the persons responsible for achieving the tasks. Consequently, you gain clarity about your business before automating your business processes. 

Clarity then allows your employees to know what to do per time. While working remotely, individuals are aware of their tasks, and then staying focused on achieving them will become easier. 


Just before you spend more time griping over remote work and employee productivity, think of automating certain tasks. Manual processes truly take a toll on employee productivity and might be the reason your remote employees aren’t performing optimally. Looking into process automation in the areas discussed above will not only boost employee productivity but also improve the growth of your company.